Question 1

What are the eligibility requirements for the Driving Exam?

Accepted Answer

To be eligible for the Driving Exam, you must possess an original Florida Learner's Permit (the hard copy). No temporary learner's permit on paper are accepted.

Question 2

Are there any requirements for applicants under 18 years old?

Accepted Answer

If you are under 18 you must hold a Florida Learner's Permit for a minimum of one year exactly. It is also crucial that during this one-year period, you maintain a clean driving record with no traffic violations.

Question 3

Can I take the driving test with a learner's permit from another state?

Accepted Answer

No. If you have a learner's permit from another state, please do not book the driving exam until you transfer your permit to the state of Florida by visiting the DMV directly.

Question 4

I've failed this driving test 3 times already. Can I take it with you?

Accepted Answer

No. If you have failed this test 3 times at the DMV or with any other Third-Party Administrator, you must go to the DMV to keep taking this exam. You are not eligible to take it with us or with any other third-party administrator.

Question 5

What is the fee for retaking the driving exam if I fail?

Accepted Answer

If you fail the exam at our location, the first retake is complimentary. If you fail the complimentary retake, the second retake is $70.

If you fail the exam at the DMV or any other third-party location and come to us for your retake, the fee is $140.

Question 6

Can I use my own vehicle for the driving test?

Accepted Answer

No. Unfortunately and due to liability reasons, all applicants are required to use a Kelly's Driving School vehicle for their driving exam.

Question 7

Do either the 30-minute practice + driving exam package or the driving exam alone include pick-up and drop-off service?

Accepted Answer

No, pick-up and drop-off are not included. You must come to our facilities for both the 30-minute practice session and the driving test.

Question 8

Are walk-ins accepted for the driving exam?

Accepted Answer

We cannot guarantee service for walk-in visitors. We primarily operate by appointment out of respect for our customers' time. However, you are welcome to try walking in from Monday to Friday if necessary, but we strongly recommend scheduling an appointment to ensure you are served in a timely manner.

Question 9

What is your cancellation policy on driving tests

Accepted Answer

Cancellations or rescheduling at least 24 hours of your appointment: No cancellation Fees
Cancellations or rescheduling within 24 hours of your appointment:  A 50% fee will be charged based on the total service cost.
No-shows:  The exam will be forfeited and is non-refundable.

If you cancel your exam and request a refund at least 24 hours before your scheduled appointment
 a partial refund will be issued after the following deductions are applied.

Merchant Processing Fee: We cover this fee when you book. If a refund is issued, this fee will be deducted from your refund.
Administrative Fee: A $15 administrative fee will also be deducted to cover the time and resources spent managing the cancellation and refund.

Thank you for respecting our time and policies.

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